Healthy pool water doesn’t happen by accident, and guessing your chemical levels can lead to costly problems down the track. That’s why Pump and Pool People offers free pool water testing for every customer. Simply bring a water sample into one of our stores, and our experienced team will run a full analysis on the spot.
With over 25 years of experience caring for Sydney pools, we know that accurate testing is the foundation of good pool health. Our free water-testing service takes the guesswork out of pool care, giving you clear, honest answers and a straightforward plan to balance your water and get it swim-ready.
When you bring a sample in to our stores for pool water testing free of charge, our team checks all the key indicators of water health, including:
Once your results are in, our team talks you through what the numbers mean, what’s driving any imbalance, and exactly which products or adjustments will fix it.
If your pool needs more than a chemical top-up, such as a filter clean, equipment inspection, or a full service, we’ll let you know honestly.
Your pool’s water chemistry affects everything from swimmer comfort and safety to the lifespan of your equipment. Water that’s out of balance can:
Regular testing catches these issues early, before they turn into a green pool emergency or an expensive equipment repair. It also tells you a lot about how your equipment is performing.
Can’t make it into a store? Our mobile pool water testing is available as part of our regular pool maintenance visits across Sydney. Our technicians bring the same level of expertise straight to your home, testing your water on-site, adjusting chemicals where needed, and checking your equipment while they’re there.
It’s a convenient option for busy households, strata properties, holiday rentals, and anyone who’d rather leave the testing and balancing to the professionals.
Sydney has no shortage of places to get a water test, so what makes ours different?
Bring a sample to your nearest Pump and Pool People store and get free water testing, honest advice, and a clear plan to balance your water.
While you’re there, stock up on everything you need from our online pool supplies, or chat to us about pool maintenance services if it’s time for a full check-up. Whatever your pool needs, we’re here to help.
Yes. Our free pool water testing service is available to all customers, whether you’re a regular or visiting us for the first time. There’s no catch and no minimum purchase required.
A sample of around 200–300ml is usually enough for a full analysis. A clean, sealed container is ideal, collected from around elbow depth, away from return jets or skimmer boxes.
We recommend testing every one to two weeks during summer and swimming season, and roughly monthly over the cooler months, or any time your water looks off-colour or your chlorine won’t hold.
Yes, we can test water from both attached-to-pool spas and free-standing spas.
We’ll walk you through what’s going on and recommend next steps. If it points to an equipment issue, we can arrange an inspection and repair service.
Yes, our mobile pool water testing is available through our regular maintenance visits across Sydney, including South West Sydney, the Western Suburbs, and St George & Sutherland Shire.